News: PresCare Alexandra Gardens receives prestigious awards

PresCare Alexandra Gardens’ Sub Acute Care program was recently named the winner of the HESTA Aged Care Awards Team Innovation category and a winner in the Australian Aged Care Quality Agency Better Practice Awards.

The Sub Acute Care program was launched in 2014 to better manage clinical deterioration in residents — avoiding unnecessary hospitalisation while maintaining a high standard of care.

Within the first 12 months of implementing the program, the number of residents transferred to hospital decreased by 50% and the total number of days residents were in hospital decreased by 57%.

PresCare Alexandra Gardens Facility Manager, Sandra Thomson, said the program had significantly increased resident satisfaction.

“Our residents don’t like to go to hospital and it’s much better to intervene before they get to that point. Should any of our residents experience health issues, where possible, we want them to get the care they need in familiar surrounds, where they have friends and family close. Through this program, we were able to reduce the total number of days residents were in hospital by 57%.

“We were able to show how effective the Program was during Cyclone Marcia last year. For five days, we had no power and our staff were caring for residents in 40 degree heat, with high humidity and no air conditioning. The Program helped us to quickly identify which residents needed care and we had no hospital transfers – at a time when hospitals and emergency services were stretched,” she said.

The 12-month program was evaluated by Central Queensland University (CQU) who looked at the improvements in health outcomes and the economic benefits of the program.

The program is a shining example of the dedication and support our staff and volunteers display on a daily basis, and it comes as no surprise that the program is set to expand to our other residential facilities soon.

We’re proud of the Alexandra Gardens team and we look forward to excellent results as the program rolls out in the wider aged care community.