Client Relations Officer- Milton

1 month
  • Supportive team
  • Ongoing training and career progression
  • Monday to Friday, up to 38 hours per week.

At PresCare we care about the wellbeing of others, we respect and value diversity. We are committed to the discovery of ideas and innovation in our services. We are fun loving, out-going and creative people who work hard to deliver exceptional customer experiences.

As a Customer Relations Officer with PresCare you will join a small, energetic and supportive team who are the first point of contact for our customers and employees.  You will provide quality customer service and first call resolution across a range of inquiries including new customer inquiries, scheduled service times and updates to customer details. The hours for this role are Monday to Friday, up to 38 hours per week.

The successful candidate will be passionate about delivering excellent customer experiences, ideally from a call centre, hospitality or retail environment.  Requirements include:

  • Experience in a fast paced customer service environment
  • Ability to build relationships quickly
  • A willingness to learn
  • Excellent verbal communication skills
  • Strong computer literacy

PresCare is a for-purpose organisation connecting people in the community with services they need to live the way they choose. PresCare employees have access to a wide range of benefits including ongoing development, corporate staff discounts along with generous salary packaging.